Any executive coach who addresses the issue of dysfunctional teams and workplace bullying will agree that conflict is a double-edged sword. On the one hand, contention can seed healthy competition, which fosters creative problem solving and challenges underperformers to step up their game. But when conflict escalates as a result of bullying, harassment or abuse, then any benefit that might have been gained by an organization in an atmosphere of healthy competition is lost.
Here is a simple four-step process that can be used to expose and eliminate problems, and return a dysfunctional team to a healthy stasis.








